Relay Inbox
Raw information intake. Drop in emails, notes, documents, updates, and research as files or text.
Relay · Operational Intelligence
Turn scattered business information into evidence-linked decisions.
Merton Relay converts emails, notes, documents, updates, and research into structured actions, recurring briefs, deep dossiers, risks, blockers, and follow-ups — with the evidence trail preserved behind every claim.
The problem
The decision trail goes missing.
Teams do not lack information. They lack structure, ownership, and source-backed clarity. Important decisions disappear inside emails, documents, meeting notes, customer requests, research, and internal updates — and the reasoning behind them is lost by the next week.
The product
One product. Six working parts.
Relay is a single operational-intelligence system. Briefs and Dossiers are outputs it generates, not separate products.
Relay Evidence
The source trail behind every claim. Each extracted item points back to the exact source and line it came from.
Relay Actions
Decisions, tasks, risks, blockers, owners, and follow-ups — extracted and organized, not buried.
Relay Briefs
Recurring summaries of what changed and what matters — including what is new since the last brief — with priority actions and a risk watchlist.
Relay Dossiers
Deeper, evidence-linked research on one customer, competitor, or opportunity — background, key facts, risks, and next steps.
Note
Relay Briefs and Relay Dossiers are generated inside Relay. They are output modes of one product, not separate tools.
How it works
From scattered inputs to a reviewed decision trail.
01
Intake
Bring scattered updates, notes, documents, requests, and research into Relay as files or text.
02
Structure
Relay normalizes every source and extracts decisions, tasks, risks, blockers, questions, and follow-ups.
03
Evidence-link
Every extracted item is anchored to the exact source and line it came from.
04
Review
Relay output is a clearly-marked draft until a person reviews it and signs off. Unsupported items are suppressed, not guessed.
05
Deliver
Relay produces an operational summary, a recurring brief, and a dossier — as readable documents and structured data.
06
Follow up
Open decisions, owners, and follow-ups carry forward, so nothing important goes quiet.
Example outputs
What Relay delivers.
Every line is evidence-linked back to its source.
Weekly operating briefPeriod-over-period change briefDecision logRisk registerFollow-up listCustomer / account dossierCompetitor / research dossierOpen questions list
Excerpt from a Relay brief — generated from synthetic sample data.
Top change · clear
Cedar Grove Health signed the pilot agreement worth $48,000 in new ARR.
evidence: operating_updates.md:7
Risk · high
Cedar Grove Health may churn if SSO is not delivered this quarter.
evidence: customer_requests.md:10
Open decision
Do we prioritize SSO over the analytics dashboard?
evidence: customer_requests.md:13
Action · owner: Jordan
Scope the SSO work and send an estimate by next Friday.
evidence: meeting_notes.md:9
Who it is for
Teams that run on scattered updates.
Founders and small operating teams
Agencies and consultants
Investment and research teams
Executives managing scattered information
Teams with too many updates and no clean decision trail
Why Merton
Designed for high-signal operating work.
Evidence-linked outputs
Every important claim points back to its source. Nothing is asserted without a trail.
Human-reviewable intelligence
Relay structures the work for a reviewer to sign off — it is built for review, not for blind trust.
Built for decisions, not chat
The output is a decision log, a brief, and a dossier — operational artifacts, not a conversation.
Honest by construction
Confidence is shown in words, not false precision. Unsupported items are suppressed rather than invented.
Relay is in design-partner stage. We work directly with a small number of teams on a focused review, then refine the recurring workflow from there.
Design partner
Request a Relay design partner review.
Send a messy batch of updates, notes, requests, and research. We return an evidence-linked operational brief, the extracted decisions, risks, blockers, and follow-ups, and one dossier.